2 . What is Deen& Deela's return policy?
If you are not happy with the items you have purchased for whatever reason, simply return the dress to us with TAGs UNCUT and in good condition. We will provide one free exchange ( for 1 in stock item only) of similar value. No refund of value difference if the new item is of lower value. You would have to top up the difference in price if the new item is more expensive. Buyer must also bear postage of exchange both for return dress to Deen & Deela and postage of new item. All Items to be exchanged within 2 weeks after delivery from Deen & Deela. Deen & Deela reserves the right to reject any exchange. Thank you.
3. What is the postage cost?
Worldwide shipping ranges between $5 to $12 SGD for items less than 4 ( I have to weigh it and the post office will tell me what it will cost) . 4 items and above cost between $15 to $20 SGD.
Local postage ranges from $2 - $5 SGD for 1 to 3 items and $5 to $10 SGD for 4 or more. Local pick up can be arranged.
4. What is the payment mode?
Paypal for overseas buyers or Bank Transfers for local only. Please select "Personal Cheque" when you are making payment at the checkout for Bank Transfers. We will email you the actual amount for payment including postage and our bank account number for you to make payment. Otherwise you can pay me at meetups
1.How Do I Order From Deen & Deela?
Simply select the items you like and click add to cart. Complete the checkout procedure as per instructions on the website.
(Please note that the final amount at checkout does not include postage and delivery charges). Deen & Deela will respond with availability and final amount including postage. Make payment via Paypal orFunds transfer to our bank account and we will send out the items as soon as possible. Please note that it can take up to 3 weeks for delivery overseas and 2 weeks locally depending on availability of the items.